Blue Shield of California Replaces Legacy Systems

BSC wanted to migrate from its legacy system to TriZetto’s Facets 4.61 application to take advantage of the flexibility that change would provide to their core business processes and their ability to respond to the ever-changing customer needs. Although the initial plan was to migrate just the core business processes, the scope was expanded to include the revamping and modernization of BSC’s major infrastructure as well.  This included the implementation of an Enterprise Service Bus that would insulate changes made to external systems having significant impact on internal systems or processes.  The project also involved the combined efforts and coordination of activities between not only BSC and TriZetto, but also two additional vendor partners, EDS and CTS, who were included in the development and deployment of this very complex and integrated system.

As a result of work performed for BSC by Bill Maintz over the first 15 months of his contract, BSC contracted with abcs to continue providing computer software implementation and support services throughout the conversion of their legacy systems to their first release of TriZetto's Facets applications that would replace them.